Diebold Opteva 368 UR Module, also known as the UESA (Upper Escrow Support Assembly)

The Diebold Opteva 368 UR Module, also known as the UESA (Upper Escrow Support Assembly) and identified by part numbers 49-233165-000A and 00-149280-000F, is the escrow component that holds and re-presents every banknote before it is delivered to the customer or returned to the cassette. Manufactured in China by a facility with over two decades of ATM parts production experience, this complete assembly delivers stable note transport and precise present/retract control that minimizes transaction failures and queue time at the terminal. It is engineered as a direct drop-in replacement for the Opteva 368 series, mounting to the original fixing points without modification or dispenser recalibration. Recognized by ATM service teams for its durable rollers and accurately machined feed shaft, this module restores reliable escrow performance in high-traffic branch lobbies and off-site self-service terminals alike.

Key Features and Benefits

Complete assembled module: feed shaft, transport rollers, support frame and mounting points supplied pre-aligned, so technicians replace one part instead of chasing individual components

Strict dimensional tolerances that guarantee full compatibility with Diebold Opteva 368 escrow and temporary stacker positions

Reduces escrow-stage jams, double-detect errors and mid-path stops that cause repeated present/retract cycles

Heavy-duty shaft and roller surfaces engineered for high-volume daily dispensing and extended service life

Bench-tested before packing (rollers rotated, sensor flags checked, note transport simulated), eliminating post-installation debugging

Both brand new and professionally refurbished options are available to match different budget and operational needs

Configuration

This complete UESA module includes all required sub-components for direct replacement: upper escrow support frame, feed shaft assembly, transport roller set, drive gear set, sensor mounting points and fixing hardware. Individual separate components, such as feed shafts, rollers and gears, are also available for purchase upon request.

Why Choose Our Diebold Opteva UR Module Solutions?

Proven Industry Experience
With more than 5 years of specialized focus on UR, escrow and dispensing modules, we understand the daily operational challenges faced by ATM service teams. Our technical team provides full-circle support covering the entire Opteva 368 module family.

Complete Parts Availability
We maintain extensive on-site inventory of Opteva dispenser components, ranging from feed shafts and stacker wheels to card readers, sensors and control boards. You will never face extended ATM downtime caused by waiting for backordered parts.

Quality Manufacturing Standards
Our ISO9001-2008 certified production facility spans 3000 square meters, with dedicated mold workshops, independent injection molding operations and multi-stage quality control systems. Every unit undergoes full functional testing before delivery.

Packaging and Shipping

Packing: Standard anti-shock industrial packaging is applied to all orders, or we can customize the packaging according to your specific requirements.

Shipping Options and Estimated Delivery Time:
DHL: 3-8 working days
TNT: 3-6 working days
FedEx: 3-6 working days
EMS: 7-15 working days
UPS: 3-6 working days
Other solutions: Sea freight or air freight arrangements are available upon special request

Frequently Asked Questions

Q: Is this module compatible with all Opteva 368 machines?
A: It is purpose-built for the Opteva 368 series. Several build variants exist in the field, so please share your machine model and the suffix on your existing feed shaft (for example -46) before ordering, and we will verify 100% compatibility.

Q: New vs. refurbished units?
A: New units are factory-fresh. Refurbished units are fully rebuilt and tested to original standards. Both carry the same 30-day warranty.

Q: Do I have to replace the whole module, or only the shaft?
A: When the housing, rollers and shaft are all worn, the complete module is the faster and more reliable repair. If only the feed shaft is at the end of its life, it is sold separately to keep your cost down.

Q: Does installation require calibration?
A: No. The module bolts to the original mounting points and aligns with the existing transport path. Step-by-step documentation is supplied with every order.

Q: Do you offer installation guides?
A: Yes. We provide step-by-step manuals alongside live online support to walk your technicians through the process.

Q: What is the warranty coverage?
A: Includes a 30-day warranty against manufacturing defects. Free online technical support remains available post-warranty.

Q: Bulk ordering available?
A: Yes. We maintain large inventory for multi-location ATM networks. Volume discounts are available upon direct request.

Contact Us

If you are looking for the reliable Diebold Opteva 368 UR Module (UESA) 49-233165-000A / 00-149280-000F to restore your ATM escrow performance, please send email to Tony@atm-part.com to get latest pricing, full technical specifications and customized order solutions today.